Complaints and Feedback
About your feedback
Your feedback helps us to improve so that you will feel safer, happier and get more out of our services. We will often ask you for feedback. You can also comment or complain at any time. You can use this form, or phone us, or ask our staff to help. They will make sure the right people get your message. Your complaint will be kept private. When you tell us what you like or don’t like, we will listen. And we will try to change things if we can. You will always receive a reply as quickly as possible..
We love to hear compliments. That means we are getting it right. If you are happy, we are happy! If you are not happy, tell us. It’s OK to complain.
You can complain anonymously. If you don’t leave your name, we can’t reply to your complaint. But we will still try to make things better.
Compliants and Feedback Form
You can use this form to complain or give your feedback